rajabandot demo Privacy Policy
This page describes what we collect when you use rajabandot demo and how we keep that data protected. We collect only information necessary to verify your identity (KYC), process your deposits and withdrawals, and operate our platform reliably. We do not sell your data to third parties. We encrypt sensitive information at rest and enforce access controls so only authorized staff handle your account details.
Our privacy commitments are straightforward: your identity documents stay encrypted, your transaction history is logged and accessible to you alone, your password is never stored in plain text, and you can request a full export of your data at any time. We comply with applicable data-protection regulations in jurisdictions where we operate.
Read this policy carefully. If you do not agree with our data practices, do not open a rajabandot demo account.
What Data We Collect on rajabandot demo
Personal Information at Registration
We collect your email address, phone number, full name, date of birth, and residential address during account registration. We use these to create your account, verify your identity, and comply with KYC (Know Your Customer) regulations. We do not share this information with third parties except where law enforcement or regulatory bodies compel us to do so (anti-money-laundering checks, tax authorities, court orders).
Identity Documents and Verification Data
During KYC verification, we collect a clear photo of your identity document (KTP, passport, or regional equivalent), a selfie of you holding that document, and proof of address (utility bill, bank statement, or lease agreement dated within three months). We store these documents encrypted at rest. Our verification team accesses them only during the review process. We retain encrypted copies for regulatory compliance; we never share them with unrelated third parties. After account closure, we retain documents for the period required by law, then delete them securely.
Account Activity and Transaction Records
We log every transaction: deposits (date, amount, payment method, status), withdrawals (date, amount, destination, status), game entries (match or draw detail, stake, result, payout), and balance changes. These records are stored in your account dashboard accessible via the rajabandot demo app or website. You can view, filter, and export your full transaction history at any time. We retain transaction logs indefinitely to support dispute resolution, regulatory inquiries, and account reconciliation.
Session and Device Information
When you log into rajabandot demo on your phone or desktop, we record your device type (Android, iOS, Windows, macOS), IP address, and approximate location (derived from IP geolocation). We use this data for security — to detect unusual login patterns and prevent unauthorized account access. We do not sell or share this data. If we detect a login from an unexpected location or device, we may require additional verification (email confirmation, security question, or PIN).
Payment and Financial Data
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the transaction — amount, timestamp, payment method, and status. We do not store your full payment-card numbers or wallet credentials. Payment processors (e-wallet providers, banks) handle credential storage; we receive only transaction confirmations. Your balance history is maintained in our system and is accessible to you on demand. We never share transaction details with third parties except to comply with regulatory reporting requirements (tax authorities, financial crime units).
We at rajabandot demo treat your payment data with heightened care — encrypted transfer, minimal retention, and strict access controls.
How We Use Your Data
Verification and Compliance
We use your personal information and documents to verify your identity, confirm your age, and check that you are registering from a jurisdiction where we offer services. We cross-check identity data against databases to prevent duplicate accounts and fraud. We comply with anti-money-laundering (AML) regulations by screening your information against watchlists and sanctions databases. This verification is performed once during registration; periodic re-verification may occur if regulations change or if you request account modifications.
Deposit and Withdrawal Processing
We use your contact information and payment details to process deposits and withdrawals. We pass your information to payment processors (e-wallet providers and banks) only as necessary to complete transactions. We do not store payment credentials — payment processors handle that securely. We use transaction records to reconcile your account, detect fraud (duplicate deposits, chargebacks, stolen credentials), and generate statements.
Account Security and Support
We use your email and phone number to send account notifications (login alerts, deposit confirmations, withdrawal status updates), password-reset links, and support responses. You can opt out of non-essential notifications (game promotions, activity summaries) via Account → Preferences. Security notifications (unusual login, withdrawal attempts) cannot be opted out — we will always contact you if we detect suspicious activity.
Service Improvement and Analytics
We use aggregated, anonymized data to analyze platform usage, identify technical issues, and improve performance. We do not link this analytical data back to individuals — we analyze trends only (e.g., "non-specific info of logins from Jakarta occur via Android", "average session duration on iOS browser is subject to verification"). This helps us optimize the app for mobile speed, improve deposit flows, and prioritize support languages. We do not use this data for marketing or behavioral targeting.
Your Rights and Our Data Practices
Your Data Rights on rajabandot demo
You have the right to access all data we hold about you — request it via Account → Settings → Data Access. We provide a full export (personal info, transaction history, documents, device logs) within 14 days. You have the right to correct or update your information via your account dashboard. You have the right to delete your account — upon closure, we delete your personal data within 30 days, except for transaction records which we retain for regulatory compliance (typically 5–7 years depending on jurisdiction). You can request erasure of documents we no longer need for verification — we comply within 14 days unless legal obligation requires retention.
Third-Party Data Processors
We use third-party service providers to operate rajabandot demo — cloud hosting providers (for data storage and backup), payment processors (for deposit and withdrawal handling), and email providers (for account notifications). These providers are contractually bound to protect your data and use it only for the purposes we specify. We do not allow them to share or sell your data. Our servers may be located outside your home jurisdiction; by using rajabandot demo, you consent to data transfer across borders where necessary for platform operation. We select providers that meet or exceed local data-protection standards.
Cookies and Local Storage
We use cookies and local storage on your device to maintain your login session, remember your preferences, and improve site performance. We do not use cookies for tracking or profiling. Cookies are cleared when you log out; session tokens expire after subject to verification of inactivity. You can disable cookies in your browser, but some rajabandot demo features may not work properly. We do not set third-party cookies for advertising or analytics.
Data Breach Notification
If we discover unauthorized access to your data, we notify you within 24 hours via email and in-app notification. We disclose what data was accessed, steps we have taken to secure the breach, and recommended actions (e.g., password reset, account freeze). We also notify relevant authorities if required by law. We maintain cyber-insurance and regular security audits to minimize breach risk, but we cannot guarantee absolute immunity from sophisticated attacks.
Jurisdiction and Data Retention
Our servers operate in multiple regions to serve our customer base across Jakarta, Surabaya, Bandung, Medan, and other areas. Your data may be stored or processed in jurisdictions outside Indonesia. We comply with data-protection laws applicable to each jurisdiction. For regulatory purposes (AML, tax compliance), we may retain records longer than operational needs — typically 5–7 years. We destroy data securely once retention periods expire.
Contact and Complaints
If you have questions about our data practices or wish to exercise your data rights, contact our support team via the Help menu in the rajabandot demo app or website. We respond within 14 days. If you believe we have mishandled your data, you can lodge a formal complaint — we provide a structured escalation process. Our multilingual team is available during regional business hours; response times typically range from a few hours during peak periods (morning, evening, or during major events like Liga 1 matches, Piala AFF tournaments, or Idul Fitri holidays) to under one day off-peak.
We review this privacy policy annually and update it to reflect changes in our practices or applicable law. Material changes are announced via email to all account holders and displayed prominently in the app. Your continued use of rajabandot demo after such changes constitutes acceptance of the updated policy.